Services

OAHI Managed Service

Award Updates Made Simple

Keep your workforce management environment running smoothly. Our team will update your awards and EBAs inside your system. Simply tell us the changes required, and we’ll take care of the rest.

Why OAHI Managed Service?

1

Payroll Accuracy Without the Stress

Avoid payroll errors caused by missed or misinterpreted award changes. Your pay rules stay correct and consistent.

2

Compliance You Can Trust

Stay audit-ready with award accurate configurations. Every update is logged, tracked, and aligned to regulatory requirements.

3

Less Technical Burden

Free your team from complex system updates. OAHI will facilitate the system changes. Just let us know your required updates.

4

A Stable WFM Environment

Keep your WFM platform performing as expected with facilitated updates.

Built for Australian and Global Workplaces

Your Easy 3-Step Process

You Identify the Change

When award conditions or EBA terms change, you notify OAHI.

We Update Your System

OAHI applies the updates directly to your configuration.
This includes pay rules, EBAs, and compliance settings.

You Have Peace of Mind

Your payroll rules remain accurate.

A True Extension of Your Team

Let OAHI handle system updates while your internal teams focus on operations and workforce outcomes. We work alongside you to keep your workforce management system aligned with evolving obligations.

Award and Business Rule Updates

Penalties, allowances, regulatory changes and organisational structure changes facilitated across your system.

System Configuration

Accurate pay rules applied and tested.

General Support

Dedicated ticketing for updates and issue resolution.

Integration Management

Coordination of integration changes with agreed timelines.

Operational Reviews

Regular check-ins to support efficiency and adoption.

Audit-Ready Documentation

All changes logged and traceable for compliance reviews.

Frequently Asked Questions

What is the OAHI Managed Service?

The OAHI Managed Service maintains award, EBA, organisational structural changes and business rule updates within your workforce management system. Simply let us know what updates are required and we will take care of the rest.

Who is the service designed for?

Organisations who want their EBAs and awards updated them for them. Let us know the changes required and we will do it for you.

How does this reduce payroll risk?

Updates applied directly to your live configuration with full audit tracking, reducing manual handling and errors.

Is the service ongoing?

Yes. OAHI provides continuous support to change your awards and regulations. You simply need to let us know what changes are required.  

Does this replace internal payroll or HR teams?

No. OAHI complements your team by facilitating pay rule changes.

Simplify Your Workforce Management Today

Book a free session and see how OAHI can simplify workforce management for you.